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Help Center

What is Physiotherapy?

Physiotherapy  is described as a health care profession concerned with human function and movement as well maximising physical potential. It is concerned with identifying the injury/dysfunction and using various hands-on techniques, exercises for stretching and strengthening as well as modalities like acupuncture or laser to treat the patient's condition. The therapists' aim is at maximising quality of life and movement potential within the spheres of promotion, prevention, treatment/intervention, habilitation and rehabilitation. It uses physical approaches to promote, maintain and restore physical, psychological and social well-being, taking into account variations in health status.  It is science-based. Physiotherapists are committed to extending, applying, evaluating and reviewing the evidence that underpins and informs its practice and delivery.  They will exercise clinical judgement and informed interpretation to address each issue specifically.

Patient with Healthcare Nurse
What happens at my appointment and what is involved?
  • A detailed history of your current problem as well as your overall health.

  • A physical examination of the problem area.

  • Some physical testing to help determine other factors that are contributing to your problem.

  • Measurement of your current symptoms to get a baseline level to determine your progress.

  • Consultation on your goals and how the treatment process will unfold.

  • The development of a individualized treatment plan that most efficiently helps you achieve your goals.

  • Advice as to what you can do to help the recovery process while you are on your own.

  • To get started on treatment on day one.

Exercise Bands

Do I need a Doctor’s referral?

No referral is necessary to participate in physiotherapy treatment. However, patients are advised to check the details of their extended health benefits as some plans may require a physician’s referral in order to get treatment costs reimbursed.

Child Physiotherapy
How long does a treatment session take and how many treatments do I need?

A treatment or assessment session can typically take 40 minutes to 1 hour.

All appointments are one-on-one with your physiotherapist.

The number of sessions you’ll need depends on your condition. All of our patients are individually evaluated. Your initial visit gives your therapist the information they need to assess your problem, determine a prognosis, and create a treatment plan. Your therapist will discuss this with you at your initial assessment.

Patient with Healthcare Nurse
What is the cancellation policy for the clinic?

We require 24 hours notice for the cancellation of your appointment, otherwise a $75 charge will apply.

Patient with Healthcare Nurse
Do we accept Auto Insurance claims following a Motor Vehicle Accident?

We do accept patients who have claims through auto insurance. Please bring your claim number, policy number, adjuster’s contact info, and any other relevant information to your initial appointment.

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